Shipping policy

Shipping Area

MJ Flower Preserve ships to all 50 states in the United States of America. International shipping is not available at this time.

Shipping Flowers to Us

We highly recommend using UPS or FedEx overnight shipping to send flowers to us to ensure their freshness. Shipping rates for wedding bouquets vary based on location, weight, and size, typically ranging from $90 to $350. Customers are responsible for all shipping costs when sending flowers to us.

Shipping Costs

Free shipping is available for orders over $399 across all 50 U.S. states. Orders below the $399 minimum will incur shipping charges, which are calculated based on order weight, size, and destination during checkout.

Order Processing Time

Order processing time varies depending on the product and required flower handling/techniques. Here is our general order processing time:

  • Flower preservation processing typically takes up to 2 months.
  • Shadow Box orders require an additional 1-2 weeks.
  • Sold Herbarium products require an additional 2-3 weeks.

Flower preservation begins as soon as your flowers are received by us. We will communicate design approval timelines and keep you updated throughout the process.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor its progress.

Damaged, Lost, or Delayed Shipments

MJ Flower Preserve is not liable for damaged flowers, including those that are wilted, molded, browned, or discolored. However, we may assist by working with local florists to replicate your bouquet at an additional cost. We are not responsible for lost flowers during shipping.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. Save all packaging materials and damaged goods to file a claim with the shipment carrier.

For lost packages, we will assist you in filing a claim with the carrier.

While we are not responsible for carrier delays, we will gladly assist in providing information to help resolve any issues whenever possible.

Incorrect Shipping Information

Ensure your shipping address is accurate when placing an order. We are not able ship to P.O. boxes. MJ Flower Preserve is not responsible for shipments sent to incorrect or incomplete addresses. If you notice an error in your address, contact us immediately to update it before the order ships.